FAQS
All You Need To Know
Need assistance? Before picking up the phone, check out our answers to some of the most frequently asked questions we receive. Finding the perfect rental can be a difficult process, however, one of our team members will be here to assist you through each step of the way. If you can’t find the answer to your question here, please feel free to get in touch with us. We’d be more than happy to help.
What rental items do you offer?
We offer a variety of rental items including tables, chairs, linen and character cut-outs.
What types of events do you provide rentals for?
We provide rentals for all types of events including weddings, corporate events, parties, and more.
How can I place a rental order?
You can place a rental order by contacting our customer service team via phone or email.
Is delivery included with the rental?
Delivery is available and can be arranged for an additional fee. Please contact our customer service team for more information.
What is your cancellation policy?
Our cancellation policy varies depending on the specific rental items and event details. Please contact our customer service team for cancellation inquiries.
Do you offer setup and takedown services?
Yes, we offer setup and takedown services for an additional fee. Please contact our customer service team for more information.